Property Management IT Services

Rent Day Should Be
Boring

When your tenant portal goes down on the 1st, your phone rings all day. We make sure the portal stays up, tenant data stays protected, and your multi-site operations stay connected.

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IT Problems Property Managers Know Too Well

You’re running a business across multiple sites with staff who aren’t technical and tenants who expect everything to work perfectly.

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Tenant Portal Outage on Rent Day

AppFolio goes down. Buildium times out. Rent Manager throws errors. Your tenants can’t pay, your staff can’t process, and your phone doesn’t stop ringing. We monitor your platforms proactively and catch issues before they become outages.

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Tenant SSNs and Payment Data Exposed

Lease applications with SSNs stored in shared drives. Payment card data in unencrypted emails. One breach triggers Maryland PIPA notification requirements and tenant lawsuits. We lock down PII handling end to end.

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Multi-Site with No IT Backbone

Main office, satellite offices, maintenance crews — all disconnected. No shared systems, no consistent security, no way to manage it centrally. We build a unified IT environment across all your locations.

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Staff Turnover Leaves Systems Wide Open

Property management has high turnover. Every departure is a security risk if access isn’t revoked immediately. We automate offboarding so former staff lose access the same day they leave.

Compliance We Build Into Your IT

Property management compliance isn’t just about rent checks. It’s about how you handle tenant data, screen applicants, and retain communications.

Fair Housing

Digital records, AI-assisted screening compliance, communication retention and audit trails

PCI DSS

Payment card handling for rent collection platforms, SAQ compliance, cardholder data protection

MD PIPA

Maryland Personal Information Protection Act, breach notification requirements, data retention

Maryland Tenant Protection Laws
Data Retention Requirements
NIST CSF

What Lewis IT Delivers for Property Managers

Your IT should be as reliable as rent day is predictable.

Platform Monitoring

Proactive monitoring of AppFolio, Buildium, Rent Manager, and connected systems.

Multi-Site Networking

Unified connectivity across offices, leasing centers, and maintenance operations.

Tenant Data Security

Encryption, access controls, and DLP for SSNs, payment data, and lease documents.

Staff Lifecycle

Automated onboarding and offboarding with role-based access to property systems.

Backup & Recovery

Automated backups of property data, lease records, and financial systems with tested restores.

Help Desk

Responsive support for office staff, property managers, and maintenance teams.

Your Properties Deserve IT That Shows Up

Let’s talk about keeping your platforms running, your tenant data protected, and your sites connected.