Your Complete IT Department
From strategic planning to daily help desk support, Lewis IT becomes your dedicated technology team. One flat monthly fee. No hourly rates. No surprise bills. Just reliable IT that’s built around your industry’s compliance requirements.
Is Managed IT Right for You?Fully managed IT is the right fit if your business checks these boxes. |
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Everything Your Business Needs From IT
We don’t sell you a menu of services and let you figure out what you need. We assess your environment, understand your compliance requirements, and build the full IT stack your business depends on.
Proactive Monitoring24/7 monitoring of your servers, workstations, network, and cloud services. We catch problems before they become outages — most issues are resolved before you even notice. | Help Desk SupportYour team gets a real support team — not a voicemail box. Phone, email, and portal support from technicians who already know your environment and your people. |
Endpoint SecurityEvery device that touches your data gets protection — antivirus, EDR, encryption, and DLP policies aligned to your industry’s compliance requirements. | Patch ManagementOperating system and application patches deployed on schedule, tested before rollout, and documented for compliance audits. No more ‘update later’ popups. |
Email SecuritySpam filtering, phishing protection, DMARC/DKIM/SPF configuration, and email archiving where your compliance framework requires it. | Backup & Disaster RecoveryAutomated daily backups with off-site replication and tested restores. When something goes wrong, your data comes back — fast. |
Vendor ManagementWe handle your ISP, phone system, printer vendor, and software vendors so you don’t have to sit on hold. One call to us handles everything. | Compliance DocumentationLiving security policies, risk assessments, and incident response plans that satisfy auditors — FERPA, GLBA, OSHA, Fair Housing, and more. |
Cloud AdministrationMicrosoft 365, Google Workspace, and cloud platform management — user provisioning, licensing, security configuration, and ongoing optimization. | Strategic IT PlanningQuarterly business reviews, technology roadmaps, and budget planning. We align your IT investments with your business goals, not the other way around. |
What Does It Cost?
Managed IT pricing is based on the number of users, devices, and your compliance requirements. Typical engagements for Southern Maryland businesses in our core verticals range from $1,500 to $6,000 per month — less than the cost of a single part-time IT hire, with the full coverage of a dedicated team.
Simple, Predictable, No Surprises
Our managed IT model is designed around one principle: your success is our success. When your systems are down, we feel it too.
1 DiscoveryWe learn your business, compliance needs, and current pain points. | 2 AssessmentWe audit your environment and build a prioritized remediation plan. | 3 OnboardingWe deploy our monitoring, security, and management stack across your environment. | 4 Ongoing Support24/7 monitoring, unlimited support, quarterly reviews, and continuous improvement. |
Common Questions
Who should consider fully managed IT?
Organizations with 10-500 end users who don’t have dedicated IT staff — or who have internal IT that’s stretched too thin. If you have dedicated IT staff and need supplemental support, check out our co-managed solutions.
What does ‘flat monthly fee’ actually mean?
One predictable monthly cost covers monitoring, maintenance, security, help desk support, and vendor management. No hourly rates, no per-ticket charges, no surprise invoices.
Do you require long-term contracts?
We offer month-to-month agreements after an initial onboarding period. We earn your business every month — not by locking you in.
What industries do you specialize in?
Education (K-12), mortgage and title companies, property management, construction, and CPA/accounting firms. Our compliance-first approach is built around the specific frameworks that govern these industries.
How fast is your response time?
Critical issues: immediate response. Standard requests: same business day. We prioritize by impact, not by who yells the loudest.
Client Result — CPA & Accounting A CPA Firm Got Audit-Ready Before Tax SeasonA 12-person CPA firm had clients emailing W-2s and 1099s in plain text, unencrypted laptops with years of client returns, no WISP on file, and two staff members who had fallen for phishing emails the prior tax season — one of which nearly resulted in fraudulent returns filed using client SSNs. “Zero successful phishing attempts since deployment.” |
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Ready for IT That Actually Works?
Tell us about your business and your biggest IT headache. We’ll show you exactly how managed IT with Lewis IT is different.